Privacy Policy

Effective Date: September 6, 2025
Last Updated: September 6, 2025

Welcome to Grow Your Brand Business (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25 (where applicable). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://growyourbrand.business/ (the “Site”) and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Our Commitment to Privacy Principles

We adhere to the 10 Fair Information Principles under PIPEDA:

Accountability: We are responsible for personal information under our control
Identifying Purposes: We identify the purposes for collection before or at the time of collection
Consent: Your knowledge and consent are required for collection, use, or disclosure
Limiting Collection: We limit collection to purposes identified
Limiting Use, Disclosure, and Retention: We use information only for stated purposes
Accuracy: We keep personal information accurate and up-to-date
Safeguards: We protect information with appropriate security
Openness: We make our policies and practices readily available
Individual Access: You can access your personal information upon request
Challenging Compliance: You can challenge our compliance with these principles

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Register on our Site
Subscribe to our newsletter or marketing communications
Fill out contact forms
Request information about our services
Participate in surveys or promotional activities

This information may include:

Name and contact information (email address, phone number, mailing address)
Business information (company name, industry, website)
Account credentials (username and password)
Payment information (processed securely through third-party payment processors)
Communications you send to us

2.2 Sensitive Personal Information

Under Quebec Law 25, certain information is considered sensitive by nature or context, including:

Medical or health information
Biometric information
Financial information
Information revealing racial or ethnic origin
Political opinions or religious beliefs

We collect sensitive information only with your explicit consent and for specific, legitimate purposes.

2.3 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and usage, including:

IP address and location data
Browser type and version
Operating system
Referring website
Pages viewed and time spent on pages
Clicks and other interaction data
Device identifiers

2.4 Cookies and Tracking Technologies

Important Notice for Quebec Residents: Under Law 25, we must obtain your explicit opt-in consent before using any tracking technologies, including cookies. You will be prompted to consent when you first visit our Site.

We use cookies, web beacons, and similar tracking technologies only with your consent to:

Remember your preferences and settings
Analyze Site traffic and usage patterns
Measure advertising and promotional effectiveness
Provide personalized content and advertisements

You can withdraw your consent for cookies at any time through your browser settings or by contacting us.

3. Legal Basis and Consent

3.1 Obtaining Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted by law. Consent must be:

Manifest: Clearly expressed and unambiguous
Free: Given without pressure or coercion
Informed: Based on clear information about purposes
Specific: For each distinct purpose

3.2 Withdrawing Consent

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, contact our Privacy Officer. We will inform you of any consequences of withdrawal.

4. How We Use Your Information

We use the information we collect only for purposes that a reasonable person would consider appropriate, including:

Service Delivery: To provide, maintain, and improve our services
Communication: To respond to inquiries, send service updates, and provide customer support
Marketing: To send promotional materials, newsletters, and other marketing communications (with your explicit consent)
Personalization: To customize your experience and deliver relevant content
Analytics: To understand how users interact with our Site and improve our services
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To detect, prevent, and address fraud, security breaches, and technical issues

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

Payment processing
Email delivery
Web hosting
Analytics services
Customer support

5.2 Cross-Border Data Transfers

Quebec Residents: When we transfer your personal information outside Quebec, we conduct a Privacy Impact Assessment to ensure equivalent protection and notify you of such transfers.

Your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place through:

Contractual agreements with data recipients
Privacy Impact Assessments (for Quebec residents)
Verification of equivalent protection levels

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

5.4 Legal Requirements

We may disclose your information when required by law or in response to valid legal requests from public authorities.

6. Your Privacy Rights

6.1 Rights Under PIPEDA (All Canadian Residents)

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Withdrawal of Consent: Withdraw consent for processing at any time
Complaint: File a complaint with our Privacy Officer or the Privacy Commissioner of Canada

Response Time: We will respond to your requests within 30 days, though this may be extended in certain circumstances with notice to you.

6.2 Additional Rights for Quebec Residents (Law 25)

If you are a Quebec resident, you have additional rights:

Deletion/Erasure: Request deletion of your personal information
Data Portability: Receive your data in a structured, portable format
De-indexation: Request removal from search engine results (right to be forgotten)
Object to Automated Decision-Making: Contest decisions made solely by automated processing
Information about Automated Decisions: Be informed when decisions affecting you are made by algorithms

7. Third-Party Services

7.1 Google Services

Our Site uses various Google services that may collect information about you:

Google Analytics: To analyze website traffic and user behavior
Google Ads: To display targeted advertisements and measure ad performance
Google Tag Manager: To manage website tags and tracking codes

These services operate only with your consent. You can learn more about Google’s privacy practices at https://policies.google.com/privacy

7.2 Social Media

Our Site may contain links to social media platforms. These platforms have their own privacy policies, and we are not responsible for their practices.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection
Incident response procedures
Regular security audits

9. Data Breach Notification

In the event of a data breach that creates a real risk of significant harm:

We will notify the Office of the Privacy Commissioner of Canada
We will notify affected individuals as soon as feasible
For Quebec residents, we will also notify the Commission d’accès à l’information du Québec
We maintain a record of all security incidents as required by law

10. Children’s Privacy

Our Site is not intended for children under 13 years of age (or under 14 in Quebec). We do not knowingly collect personal information from children under these ages. For Quebec residents under 14, we require parental or tutor consent. If we discover that we have collected information from a child without proper consent, we will promptly delete it.

11. Marketing Communications

You can opt-out of receiving marketing emails from us by:

Clicking the “unsubscribe” link in any marketing email
Contacting our Privacy Officer directly
Updating your communication preferences in your account settings

Please note that even if you opt-out of marketing communications, we may still send you transactional or service-related communications.

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

The nature and sensitivity of the information
Legal and regulatory requirements
Business and operational needs
Your continued use of our services

We securely destroy or anonymize personal information when it is no longer needed.

13. Privacy Impact Assessments

For Quebec residents, we conduct Privacy Impact Assessments when:

Transferring personal information outside Quebec
Processing sensitive personal information
Implementing new technologies that process personal information
Making significant changes to our data processing practices
Using automated decision-making systems

14. Provincial Privacy Laws

If you reside in British Columbia, Alberta, or Quebec, provincial privacy laws may apply to our collection, use, and disclosure of your personal information. These laws have been deemed substantially similar to PIPEDA but may provide additional rights or requirements.

15. Accountability and Compliance

We maintain a comprehensive privacy management program that includes:

Written policies and procedures for data protection
Regular training for employees on privacy obligations
Privacy by design in new projects and services
Regular audits and assessments of our privacy practices
Procedures for handling complaints and inquiries

16. How to Exercise Your Rights

To exercise any of your privacy rights or make a complaint:

Contact our Privacy Officer using the information provided above
Provide sufficient information to identify yourself
Specify which right you wish to exercise
We will respond within 30 days (or as required by applicable law)

If you are not satisfied with our response, you may file a complaint with:

Office of the Privacy Commissioner of Canada: www.priv.gc.ca
Commission d’accès à l’information du Québec (Quebec residents): www.cai.gouv.qc.ca

17. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

Posting the new privacy policy on this page
Updating the “Last Updated” date at the top
Sending email notification for significant changes (if we have your email)
Requesting renewed consent where required by law

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

18. Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us at:

Grow Your Brand Business
General Inquiries:
Email: info@growyourbrand.business
Phone: +1(416) 315 0791

19. Consent

By using our Site, you acknowledge that you have read and understood this privacy policy. Where required by law, we will obtain your explicit consent for the collection, use, and disclosure of your personal information.

For Quebec Residents: Your continued use of our Site after being presented with our cookie consent banner constitutes explicit consent only if you have actively accepted cookies. You may withdraw this consent at any time.